Legal Document
Privacy Policy
- Document ID
- PP-2025-001
- Version
- 1.0
- Effective Date
- Last Revised
SolarWing.space ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarwing.space.
1. Information We Collect
1.1 Information You Provide
When you contact us via email or other communication channels, we may collect:
- Name and contact information (email address, phone number)
- Company name and position
- Project requirements and technical specifications
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: Browser type, operating system, device type, and screen resolution
- Location Data: Approximate geographic location based on IP address (anonymized)
- Referral Information: The website or search engine that referred you to our site
1.3 Analytics Information
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. We have enabled:
- IP Anonymization to protect your privacy
- Session-based cookies (not persistent)
- Respect for "Do Not Track" (DNT) browser settings
2. How We Use Your Information
We use the collected information for the following purposes:
- Communication: To respond to your inquiries and provide customer support
- Business Development: To understand your project requirements and provide appropriate solutions
- Website Improvement: To analyze website usage and improve user experience
- Technical Support: To diagnose technical issues and maintain website functionality
- Marketing: To send relevant information about our products and services (only with your consent)
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Analytics services (Google Analytics)
- Email communication services
- Customer relationship management
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government or regulatory requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4. Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files stored on your device that help us improve your browsing experience and understand how you use our website.
4.2 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand website usage patterns (Google Analytics)
- Functional Cookies: Remember your preferences and settings
4.3 Managing Cookies
You can control cookies through your browser settings:
- Block all cookies
- Accept only first-party cookies
- Delete cookies after each session
- Enable "Do Not Track" (DNT) in your browser
Note: Blocking cookies may affect website functionality and user experience.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: HTTPS/SSL encryption for data transmission
- Access Controls: Limited access to personal information on a need-to-know basis
- Secure Storage: Industry-standard security measures for data storage
- Regular Audits: Periodic security assessments and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy:
- Contact Information: Retained for the duration of our business relationship and up to 3 years after the last contact
- Analytics Data: Retained for 26 months (Google Analytics default)
- Email Communications: Retained as long as necessary for business purposes or legal requirements
After the retention period, we securely delete or anonymize your information.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information for certain purposes
- Data Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for data processing at any time
8. International Data Transfers
As an international aerospace technology provider, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Acknowledgment
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our website.